It is extremely important that the FCC be notified of any live or prerecorded telephone solicitations that have been initiated by or on behalf of any of these entities in violation of the TCPA after they have been cited. The FCC can then proceed against these entities with a NAL (Notice of Apparent Liability) and a Forfeiture Order of up to $11,000.00 per violation. In the complaint to the FCC write across the top of the letter "Re: TCPA Violation After FCC Citation". Mail the complaint to:

Consumer & Governmental Affairs Bureau
Consumer Complaints
445 Twelfth Street SW
Washington, DC 20554

Mail a carbon copy of your complaint to:

Federal Communications Commission
Enforcement Bureau
445 - 12th Street, SW
Washington, DC 20554

(The comments provided are derived from the actual complaint (enclosure to the citation) that was obtained by Freedom of Information Act. The enclosures are NOT being made available here out of respect for the privacy of the complainant. The FCC has a similar page here  (prerecorded call citations) and here (do-not-call and National Do Not Call Registry citations).

• Sunset Home Improvements of El Segundo, California
• December 18, 2001; the complaint is based on two unlawful prerecorded telephone solicitations to a residence. The unlawful call contains the "button press" to continue which fails as a defense under the prior express consent requirement of the TCPA. The prerecorded telephone solicitation does not provide the name of the individual caller or a telephone number or address of the entity represented which are additional violations of the TCPA.

Transcript:

"Hello, this is a message from Sunset Home Improvement serving the Southern California area since 1948. Unfortunately the shortage of energy supported by Southern California Edisonhas increased the cost of heatingand cooling your home. Sunset Home Improvement sells and supports dual pane energy efficient windows.These windows can dramatically decrease your cost of energy as well as increase the value of your home. To find out more, please press the 1 key now."

• Stone's Gym of Friendswood, Texas
• December 18, 2001; the complaint is based on one unlawful prerecorded telephone solicitation to a residence. The unlawful call contains the verbal "yes" to continue which fails as a defense under the prior express consent requirement of the TCPA. The prerecorded telephone solicitation does not provide the name of the individual caller or a telephone number or address of the entity represented which are additional violations of the TCPA.

Transcript:

"Hi, this is Stones Family Fitness Center and we are currently celebrating our ten year anniversary here in the Friendswood area. We would like to take this opportunity to invite you and a friend to check out the latest in fitness equipment and or join in one or more of our many aerobic classes. If you made the decision to get into shape, this is the opportunity you have been waiting for. To see what all the excitement is about and to receive a free week membership for you and a friend simply say yes after the tone."

"Thank you. Now please state your name and telephone number."

"Thank you. A Stones Family Fitness Center representative will be in contact with you soon."

• Vandergriff Chevrolet of Arlington, Texas
• March 5, 2002; the complaint is based on two unlawful prerecorded telephone solicitations to a residence. The FCC included the third party telemarketer that initiated the prerecorded telephone solicitations, a James Polnac of American Dial of Texas Inc. a/k/a American Marketing Associates. The prerecorded telephone solicitation did not provide the name of the individual caller or the name and telephone number of the entity initiating the prerecorded telephone solicitation all additional violations of the TCPA. 
• White Rock Athletic Club of Dallas, Texas
• March 19, 2002; the complaint is based on four unlawful prerecorded telephone solicitations to a residence. The complainant repeatedly notified the company to stop the calls. The company claims that the ownership had changed which is not a defense to unlawful telemarketing activity. In addition to the violation of failing to honor a do-not-call demand, the prerecorded telephone solicitations do not provide the name of the individual caller an additional violation of the TCPA. The prerecorded telephone solicitation stated "Hello from the new ownership of White Rock Athletic Club" and offered a "free" membership. The prerecorded telephone solicitations are an advertisement under the TCPA definition for a service and claiming an ownership change does not void a do-not-call demand.
• Brentwood Capital Corporation of Brentwood, Tennessee
• April 2, 2002; the complaint is based on one unlawful prerecorded telephone solicitation to a residence. The prerecorded telephone solicitation does not provide the name of the individual caller an additional violation of the TCPA. The prerecorded telephone solicitation advertised mortgage loans.

Transcript:

"Hi, this is John Black, senior vice president of Brentwood Capital your local mortgage company. The reason for my call and according to your property survey is that the federal government has recently lowered interest rates to what is considered an all time low that we recently reviewed, you may qualify to refinance your home and take advantage of these low rates. I will be in my office until 8 PM tonight, call me. Again, it is John Black at Brentwood Capital. Our office is 615-661-9039. I look forward to nearing from you."

• Vital Living Products of Matthews, North Carolina
• April 16, 2002; the complaint is based on one unlawful prerecorded telephone solicitation to a residence. The prerecorded telephone solicitation was received by a telephone answering device. The company claims that the prerecorded telephone solicitation is a "tip" and not a solicitation which of course it is. The prerecorded telephone solicitation does not provide the name of the individual caller which is an additional violations of the TCPA.
• L S G Auto Finance of Missouri City, Texas
• April 30, 2002; the complaint is based on two unlawful prerecorded telephone solicitations to a residence. The company claims that the prerecorded telephone solicitations are a "free" service and therefore exempt from the TCPA. The prerecorded telephone solicitations are an advertisement under the TCPA definition for a service. The prerecorded telephone solicitations do not provide the name of the individual caller or the name of the entity represented which are additional violations of the TCPA. Additionally, the complainant included information in the complaint that the Public Utility Commission of Texas had issued a "permit" to the entity initiating the unlawful prerecorded telephone solicitations. A state agency cannot permit violations of a federal consumer protection law and consequently, after knowing that a state permit was involved, the FCC issued its citation.

Transcript:

"Hello, this is a notice of credit extension. You have been pre-selected to receive up to 18 thousand dollars to purchase a car or truck. Call 713 777 4 double 0 7. Your loan amount is conditioned on your ability to pay history. This provides exceptions to overcome repossessions and bankruptcies. Call now to start the pre-approval process, 713 777 4 double 0 7, It’s that simple, 713 777 4 double 0 7."

• Funeral and Cemetery Finders Association of Pearland, Texas
• May 7, 2002; the complaint is based on two unlawful prerecorded telephone solicitations to a residence. The unlawful call contains the "button press" to continue which fails as a defense under the prior express consent requirement of the TCPA. The unlawful call also contains the "negative option" off removing the telephone number from the  calling list. The company claims that the prerecorded telephone solicitations are a "free" service and therefore exempt from the TCPA. The prerecorded telephone solicitations are an advertisement under the TCPA definition for a service. The prerecorded telephone solicitation does not provide the name of the individual caller or a telephone number or address of the entity represented which are additional violations of the TCPA.
  

Transcript:

"Hi, this is Pam with the Funeral and Cemetery Finders Association. If you or someone you know are considering any funeral or cemetery arraignments press 8 on your phone now for your free no obligation consultation. We are here to help and save you time and money without compromising quality or service. Simply press 8 now to speak directly to one of our professional councilors. Thank you, have a wonderful day and remember press 8 now.” Thank you. Now if you need to be taken off of our calling list and not called back in the future please press 2 and ask for Don. Or if you would like to talk to us about our services please press 3 and hold. Thank you. You will hear clicks followed by silence please do not hang up during the transfer."

• Direct Data USA of Houston, Texas
• May 28, 2002, the complaint is based on two unlawful prerecorded telephone solicitations to the complainants residential listed with.. The unlawful call contains the "button press" to continue which fails as a defense under the prior express consent requirement of the TCPA. The prerecorded telephone solicitation does not provide the name of the individual caller an additional violation of the TCPA. The company claims that the prerecorded telephone solicitations are a "free" service and therefore exempt from the TCPA. The prerecorded telephone solicitations are an advertisement under the TCPA definition for a service.  Additionally one of the prerecorded calls was received on voice mail.
  

Transcript:

"Hi, a local automobile dealer has selected you to be pre-approved for a new car or truck. That’s right Approved. Bad credit, good credit, bankruptcy, repossession, it really doesn’t matter. With your job and a minimal down payment, you can be driving a new car or truck today. We have helped thousands of others. We can help you too. Start the pre-approval process now by pressing 9 on your telephone keypad to be connected to the next available operator. Or call Kelly in the Autopro Finance department toll free at 877 380 9539. This is a limited time opportunity and you must take action now. Again, my toll free number is 877 380 9539 or press 9 now to be connected to the next available operator. Don’t delay call today. You can be driving that new or pre-owned vehicle sooner than you think. Here’s my toll free number again…"

• Wellness Chiropractic of Kentucky
• June 11, 2002;  the complaint is based on an unlawful prerecorded telephone solicitation to a residential listed with subscriber. The unlawful prerecorded telephone solicitation did not provide the name or telephone number of the entity represented - additional violations of the TCPA. The complainant left their phone number and was able to identify the perpetrator of the call from the call back.
• Ameriquest Mortgage of Houston, Texas (corporate headquarters in California)
• June 18, 2002; the complaint is based on an unlawful prerecorded telephone solicitation to complainants residence. The citation is issued against the local office and the corporation in California. The prerecorded telephone solicitation does not provide the name of the individual caller, the name of the business represented and a telephone number or address of the business represented all additional and separate violations of the TCPA.
• Network Traffic Controllers Inc.  of Richardson, Texas
• June 25, 2002; the complaint is based on an unlawful prerecorded telephone solicitation to the complainants residential listed with and failure to include the proper identification within the message. The prerecorded telephone solicitation advertised web site development services and web site hosting.
• Argo Futures Group Inc. of Ohio (several locations in Ohio)
• July 9, 2002; the complaint is based on one or more unlawful prerecorded telephone solicitations to residential listed with subscribers and failure to include the proper identification within the message. The unlawful call did not provide the name of individual caller, the name of entity represented, the telephone number or address of the entity represented, the name of the entity initiating the prerecorded message and the telephone number or address of the entity initiating the prerecorded message all additional and separate violations of the TCPA. The prerecorded telephone solicitation advertised Heating Oil Futures.

Transcript:

"There is a financial opportunity most people overlook, You may qualify to receive a free ounce of point 999 fine silver bullion just for requesting a free report on it. If you are looking for a way to diversify your investments, please take a moment to hear this. And if not, feel free to hang up. With the problems in the stock market, investors are turning to the commodities marketplace. Fluctuations in the price of precious metals, crops, oil, and other commodities can create large gains and you can participate with a fully managed account or by making your own trading decisions. While futures trading does involve the risk of loss, it also has the potential for substantial short term gains. To allow qualified investors to make an informed decision, we're offering a free investor's kit that you can receive at no cost or obligation and if you qualify, you'll also receive a one troy ounce ingot of point 999 pure silver to thank you for your time. If you decide to open an account you may also qualify to receive an ounce of pure gold bullion from the U. S. mint. To request your free commodities report and to find out how to receive an ounce of silver or gold, first just say yes after this tone." (Tone)

"Thank you. Now please state your name and please spell your last name." (Tone)

"Finally, please state your home or work telephone number and a good time to reach you there." (Tone)

"Thank you for your time and interest. A licensed commodities trader will be in touch with you to answer any questions you may have."

• Bolsa Financial Inc. d/b/a Country Knoll Real Estate of California (several locations in California)
• July 16, 2002; the complaint is based on an unlawful prerecorded telephone solicitation to the complainants residential listed with and failure to include the proper identification within the message. The unlawful call did not provide the telephone number or address of the entity represented an additional violation of the TCPA. The prerecorded telephone solicitation contains the "button press" to continue which fails as a defense under the prior express consent requirement of the TCPA.
• Ad Resources of Texas (several locations - mostly Houston Texas)
• July 18, 2002; the complaint is based on multiple prerecorded messages ("sorry - wrong number") and multiple live solicitations. The prerecorded messages do not provide the name of the individual caller, the name of the business represented and a telephone number or address of the business represented all additional and separate violations of the TCPA. Additional, the citation also includes the failure to honor a do-not-call demand. The telephone solicitations were selling coupon booklets supposedly on behalf of educational institutions.
• Centerpointe Real Estate Inc. of Norwalk, California
• July 23, 2002; the complaint is based on an unlawful prerecorded telephone solicitation to the complainants residential listed with and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message. The call was initiated by the agent of the corporation.
• Citywide Financial Group Inc. of Long Beach, California
• July 30, 2002; the complaint is based on an unlawful prerecorded telephone solicitation to complainants residential listed with and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message. The unlawful call contains the "button press" to continue which fails as a defense under the prior express consent requirement of the TCPA.and a claim that the call was "for someone else".
• Michael Miller Insurance Company of Ohio
• August 6, 2002; the complaint is based on two unlawful prerecorded telephone solicitations to the complainants residential listed with and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message. The "free information' statement is made in the prerecorded telephone solicitation.
• Accurate Collision Repair of Ohio
• October 8, 2002; the complaint is based on an unlawful prerecorded telephone solicitation to residential listed with subscribers and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message. The prerecorded telephone solicitation was supposedly a courtesy call. The unlawful call also contains the "button press" to continue which fails as a defense under the prior express consent requirement of the TCPA.

Transcript:

"This message will repeat. This is an important message about your recent traffic accident. Press one to continue. This message will repeat." (Tone)

"Thank you. This is a courtesy call from Accurate Collision Repair. We offer up to $500 off your insurance deductible, free towing, courtesy replacement vehicles are also, available. There are coupons for your insurance deductible in the Ameritech Yellow Pages, coupon section. Press six for phone number and directions." (Tone)

"We are located near the Columbus airport, Easton shopping center our address is available on our coupons and our phone number is 614 -475-2751 and Thank you for your time. We look forward to hearing from you. Good bye."

• A Friendly Carpet Cleaning of New Jersey
• October 15, 2002; the complaint is based on multiple unlawful prerecorded telephone solicitations to the complainants residential listed with and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message.
• Integrated Chiropractic Clinic of California:
• October 22, 2002; the complaint is based on an unlawful prerecorded telephone solicitation to complainants residential listed with and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message.
• Silverleaf Resorts Inc. of Dallas, Texas and P&M Consulting Inc. of Grandview, Missouri
• October 29, 2002; the complaint is based on an unlawful prerecorded telephone solicitation to complainants residential listed with and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message. The prerecorded telephone solicitation was supposedly a survey call.

Transcript:

"Hi. This is Julie with P&M Consulting. We're conducting a real quick three question survey of residents in your area to determine your eligibility for a complimentary vacation to your choice of Mexico or the Bahamas with round trip airfare for two. There is absolutely no obligation to purchase or join anything to receive your vacation. Simply answer the following questions.

Please press 1 if you are married, press 2 if you are single.

Please press 1 if you are the head of the household, please press 2 if you are not.

Please press 1 if you are between the ages of 25 and 70. Please press 2 if you are not.

Please press 1 if your combined annual household income is greater than 35000, please press 2 if it is under 35000.

Congratulations. You do qualify. Someone from our offices will be contacting you in the next few days to explain to you how to receive your complimentary 4 day 3 night vacation. Our address is 301 Duck Road, Grand View, Missouri 64030. All future telephone conversations may be recorded and/or monitored."

• American Health and Life Insurance of  Arlington, Texas and the Insurance Agent Jeffrey Michael Dryden of Pasadena, Texas
• November 5, 2002; the complaint is based on an unlawful prerecorded telephone solicitation to the residential listed with of the complainant (made by the insurance agent on behalf of the Insurance agency) and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message. The prerecorded telephone solicitation claims to be a survey and offers a "free no obligation" quote. Additionally, one of the complainants included information in the complaint that the Public Utility Commission of Texas had issued a "permit" to the entity initiating the unlawful prerecorded telephone solicitations. A state agency cannot permit violations of a federal consumer protection law and consequently, after knowing that a state permit was involved, the FCC issued its citation.
  

Transcript:

“Are you paying too much for your health insurance? Are you tired of price increases and low benefits? American Life is doing a survey to better serve your insurance needs. If your interested in a free no obligation quote for health insurance with low co-pay and prescription benefits, please press 1 now. If you wish to be removed from this survey list, please press 2 now.” (Tone)

“To receive your free no obligation quote, please leave your full name, age, zip code and your phone number including the area code.” (Tone)

“Thank you for participating in our survey. We are here to better serve your insurance needs. Goodbye.”

• Executive Carpet and Beyond of Stamford, Connecticut
• November 12, 2002; the complaint is based on two unlawful prerecorded telephone solicitations on the same day to complainants residential listed with and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message.
• JZA Development Corporation of Alexandria, Virginia
• November 26, 2002; the complaint is based on two unlawful prerecorded telephone solicitations on the same day to complainants residential listed with and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message.
• Inbound Calls Inc. of Carlsbad, California
• December 3, 2002; the complaint is based on one or more unlawful prerecorded telephone solicitations to residential listed with subscribers and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message. The prerecorded message targetted answering machines. Additionally, when the complainant called the number in the prerecorded message the called party did not provide any contact information and became abusive.
• Newgen Results Corporation of California
• December 10, 2002; the complaint is based on two calls after a do-not-call request which terminated the telemarketing portion of the existing business relationship. These were so-called CRM survey calls representing a Ford Motor Company Dealership.
• Chon-Ji Academy of Martial Arts Inc. of New Jersey
• December 17, 2002; the complaint is based on three unlawful prerecorded telephone solicitations to complainants residential listed with and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message.
• Captain Clean Carpet Care of California and Maharam Fabric Corporation of New York
• December 20, 2002; the complaint is based on one or more unlawful prerecorded telephone solicitations to residential listed with subscribers and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message.
• Michigan Soft Water of East Lansing, Michigan
• January 14, 2003; the complaint is based on failing to honor do-not-call requestson three live calls, the initiation of an unlawful prerecorded telephone solicitations to the complainants residential listed with and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message.
• Lifetime Capital Guarantee of Clearwater, Florida
• January 28, 2003; the complaint is based on one or more unlawful prerecorded telephone solicitations to a cellular listed with subscribers..The prerecorded telephone solicitation (debt consolidation) was captured by the cellular telephone voicemail.
• Spry Group of Hamilton, Ohio
• February 11, 2003; the complaint is based on one or more unlawful prerecorded telephone solicitations to residential listed with subscribers and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message. The prerecorded telephone solicitation targetted the aswering device of the complainant.
• California Express Funding of Ontario, California
• February 19, 2003; the complaints are based on  unlawful prerecorded telephone solicitations to residential listed with subscribers and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message. The unlawful call contains the "button press" to conect to a live telemarketer which fails as a defense under the prior express consent requirement of the TCPA.
• National Cleaning Service of Rockville, Maryland
• February 25, 2003; the complaint is based on one or more unlawful prerecorded telephone solicitations to residential listed with subscribers and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message. The prerecorded telephone solicitation was left on an answering machine.
• Express Consolidation Inc. of Delray Beach Florida
• March 11, 2003; the complaint is based on an unlawful prerecorded telephone solicitation to the complainants residential listed with and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message. The unlawful prerecorded telephone solicitation was recorded on the complainants answering machine. Additionally, the initiator of the unlawful prerecorded telephone solicitation claims to be a non-profit but charges up front fees for and profits from the service.
• Note: The citation may have been rescinded by the FCC as it is no longer available on the FCC web site.
  
• Dura-Plex Inc. of Brick New Jersey
• April 1, 2003; the complaint is based on an unlawful prerecorded telephone solicitations to a residential listed with subscriber and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message.The initiator of the unlawful prerecorded telephone solicitations claimed the message was an "introduction" and therefor exempt from the TCPA:

Transcript:

"Hi I’m glad, your home. I wanted to get this message to as many homeowners as I could. This is Ray and my company Dura-Plex has been in the home improvement business here in the area for over 30 years. And if you're looking for an honest and reliable company to help you improve your home then I'd really appreciate the opportunity to earn your business."

"We specialize in raising property values and lowering energy cost plans installing the highest quality products such as custom replacement windows and doors, as well as decks and patio enclosures, and back it all up with expert service-and a lifetime warranty. We are members of the Better Business Bureau with satisfied customers in your neighborhood and we personally supervise all of our jobs so your satisfaction with our work is 100% guaranteed!"

"If we can help you with any home improvement project you've been thinking about, please press 8 on your phone and this call will be transferred directly to my office where we can talk in more detail. We're located at 1681 Route 88 West in Brick, NJ and can be reached Toll Free at 877-5392020, that's 877-539-2020, that's 877-539-2020. Thanks for listening to my message and please press 8 to transfer this call."

"Thank you. Now if you need to be taken off od our calling list and not called back in the future, please press 2 and ask for Don. Or if you want to talk to us about our services, please press 3 and hold."

• Bridge Capital Corporation of Lake Forest, California
• April 8, 2003; the complaint is based on two unlawful prerecorded telephone solicitations to residential listed with subscribers (one to an answering machine) and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message.
• 1 Home Lending Corporation of California
• April 22, 2003; the complaint is based on an unlawful prerecorded telephone solicitation to a residential listed with subscriber and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message.
  

• Warrior Custom Golf Inc of California
• April 29, 2003; the complaint is based on three unlawful prerecorded telephone solicitations to a residential listed with subscribers voicemail and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message.

Transcript:

“Hello sorry we missed you. This is Warrior Custom Golf dot com getting back with you at 800-600-5113. It is my pleasure to inform you that you are now officially approved to participate in this years risk free test play program. As you probably know this program entitles you to preview and play with next years most advanced golf club technology before it is released to the general public. Obviously, our research department requires your honest evaluation of the golf equipment you will receive. Your official test play ID number is F02. Call us as soon as possible at 800-600-5113 with your ID number for all the details. Congratulations.”

• Far Star Enterprises of San Diego California
• May 13, 2003; the complaint is based on multiple live telephone solicitations and failing to honor the called parties do-not-call demand.
  
• Energy Windows Plus of Waterford, Michigan
• May 20, 2003; the complaint is based on an unlawful prerecorded telephone solicitation to a residential listed with subscribers and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message.
• Bill Currie Ford of Florida
• June 3, 2003; the complaint is based on an unlawful prerecorded telephone solicitation to a residential listed with subscriber and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message.
• American Lubefast Franchising Inc. of Georgia
• June 10, 2003; the complaint is based on one or more unlawful prerecorded telephone solicitations to residential listed with subscribers and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message.
• T & T Carpet & Upholstery Cleaning of Tucson, Arizona
• June 24, 2003; the complaint is based on an unlawful prerecorded telephone solicitation to a residential listed with subscribers answering machine and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message.
• Wiz Team Inc. of Illinois
• July 1, 2003; the complaint is based on repeated unlawful prerecorded telephone solicitations to a residential listed with subscriber and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message.
• Fitness USA of Michigan
• July 15, 2003; the complaint is based on seven (7) unlawful prerecorded telephone solicitations to a residential listed with subscribers answering machine and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message.
• Healthnet Inc of Illinois
• July 22, 2003; the complaint is based on one unlawful prerecorded telephone solicitation to a residential listed with subscriber and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message.
• Life Corporation a/k/a Confere of Arlington, Texas
• July 29, 2003; the complaint is based on four seperate complaints on unlawful prerecorded telephone solicitations to residential listed with subscribers and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message. Additionally, two of the complainants included information in their complaints that the Public Utility Commission of Texas had issued a "permit" to the entity initiating the unlawful prerecorded telephone solicitations. A state agency cannot permit violations of a federal consumer protection law and consequently, after knowing that a state permit was involved, the FCC issued its citation.

• AV Marketing of Gaithersburg, Maryland (with cc to Echostar Satellite Corporation)
  
• August 4, 2003; the complaint is based on six prerecorded telephone solicitations despite numerous do-not-call requests to a residential listed with subscribers home voicemail and failure to include the required identification (name of individual calling and the name of the entity initiating the unlawful prerecorded telephone solicitation) within the message.
  
• Brandon Adams Investments Inc.d/b/a Dish Central of Pflugerville and Austin, Texas (with cc to Echostar Satellite Corporation)
• August 4, 2003; the complaint is based on an unlawful prerecorded telephone solicitation to a residential listed with subscriber and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message. Additionally, the complainant stated that the business initiating the unlawful telephone solicitations claimed to be in compliance with the Texas No Call law. Compliance with state law is irrelevant when it comes to compliance with a federal law and consequently the FCC issued its citation.
• Dish America Inc. d/b/a Atlanta Satellite Source of Kennesaw, Georgia (with cc to Echostar Satellite Corporation)
• August 4, 2003; the complaint is based on several unlawful prerecorded telephone solicitations to a residential listed with subscribers answering machine and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message.
• Guardian Communications a/k/a Guardian Satellite of Davenport, Iowa (with cc to Echostar Satellite Corporation)
• August 4, 2003; the complaint is based on an unlawful prerecorded telephone solicitation to a residential listed with subscriber and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message.
• Smartalk Communications Inc. of Atlanta, Georgia (with cc to Echostar Satellite Corporation)
• August 4, 2003; the complaint is based on an unlawful prerecorded telephone solicitation to a residential listed with subscriber and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message.
• Mile High Window Service of Denver Colorado
• August 19, 2003; the complaint is based on multiple unlawful prerecorded telephone solicitations to a residential listed with subscriber and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message.
• Rayco Carpet Cleaning of Middleboro, Massachusetts
• August 26, 2003; the complaint is based repeated unlawful prerecorded telephone solicitations to a residential listed with subscriber including the residential line subscribers voice mail and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message.

• Discovery Marketing & Distributing Inc. of Orlando, Florida
• September 10, 2003: the complaint is based on the failure to honor multiple do-not-call requests by a member of the household of the residential telephone number and continuing to initiate telemarketing calls to such residence at least once a month for a period of one year.
  
• E.P.C. Elite Professional Cleaning Inc of Gilbert, Arizona
• October 7, 2003: the complaint is based on an unlawful prerecorded telephone solicitation to a residential listed with subscribers voicemail and failure to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message.
• Commercial Consultants of Raleigh, North Carolina
• October 28, 2003: the complaint is based on unlawful prerecorded telephone solicitations to a residential listed with subscriber and failure to honor a do not call request and to include the required identification (name of individual calling, name of entity represented and the telephone number or address of the entity represented) within the message.
• AT&T Communications Inc. of New Jersey
• October 30, 2003: the FCC issues a Notice of Apparent Liability ("NAL") to AT&T in the amount of $780,000.00 for failing to honor company wide do not call requests. The complaints are based on 78 calls to 29 residential listed with subscribers that had  made a do not call request on previous telephone solicitations for AT&T long distance and local telephone service. The FCC is not required to issue a citation to a common carrier and proceeded with the issuance of the NAL. Note that the NAL targets violations of the TCPA that occured prior to the enactment of the National Do Not Call Registry and is not related to that registry.
• Time-Life Inc of Alexandria, Virginia
• December 12, 2003: the complaint is based on the failure to honor do-not-call requests by a member of the household of the residential telephone number and continuing to initiate telemarketing calls to such residence.
• CPM Funding, Inc. d/b/a California Pacific Mortgage of Irvine, California
• December 18, 2003: the citation is based on 8 complaints of telemarketing calls made to residential telephone numbers that were listed in the National Do Not Call Registry.
• Ban-Cor a/k/a Ban-Cor Mortgage of Ontario, California
• December 22, 2003: the citation is based on 109 complaints of telemarketing calls made to residential telephone numbers that were listed in the National Do Not Call Registry.
• Dynasty Mortgage of Phoenix, Arizona
• December 22, 2003: the citation is based on 259 complaints of telemarketing calls made to residential telephone numbers that were listed in the National Do Not Call Registry.
• Debt Masters of Grand Terrace, California
• December 22, 2003: the citation is based on 1 complaint of telemarketing calls made to residential telephone numbers that were listed in the National Do Not Call Registry.
• Cactus Cash Inc. of Phoenix, Arizona
• December 22, 2003: the citation is based on 14 complaints of telemarketing calls made to residential telephone numbers that were listed in the National Do Not Call Registry.
• Nations Mortgage of Coral Springs, Florida
• January 12, 2004; the citation is based on 163 complaints of telemarketing calls made to residential telephone numbers that were listed in the National Do Not Call Registry.
• L.A.P. Holdings LLC a/k/a First Finance of Tempe, Arizona
• January 30, 2004; the citation is based on 84 complaints of telemarketing calls made to residential telephone numbers that were listed in the National Do Not Call Registry. According to the enclosures obtained by Freedom of Information Act First Finance claims the calls were made by Accent Equity Marketing which does not relive them of liability for the calls.
  
• Mortgage Concepts Inc. a/k/a L.M.A. Marketing of New Smyra, Florida
• February 12, 2004; the citation is based on 480 complaints of telemarketing calls made to residential telephone numbers that were listed in the National Do Not Call Registry. According to the enclosures obtained by Freedom of Information Act the calls were prerecorded telelphone solicitations.
  
• Powerplus Mortgage Inc. of Herdon, Virginia
• February 27, 2004; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers, failure to honor do not call requests and failure to include the required identification (name of individual caller, name of entity represented and the telephone number or address of the entity represented) within the message. According to the enclosures obtained by Freedom of Information Act some of the calls were received by voice mail/answering machines.
• Hi-Tech Funding Inc. of Woodland Hills California
• March 18, 2004; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers, failure to honor do not call requests and failure to include the required identification (name of individual caller, name of entity represented and the telephone number or address of the entity represented) within the message.
• American Standard Mortgage of Cincinnati Ohio
• March 31, 2004; the citation is based on 13 complaints of telemarketing calls made to residential telephone numbers that were listed in the National Do Not Call Registry.
• Environmental Safety International Inc. of New Jersey
• April 30, 2004; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers and failure to include the required identification (name of individual caller, name of entity represented and the telephone number or address of the entity represented) within the message.
• Key Financial Corporation of Largo, Florida:
• May 17, 2004; the citation is based on 97 complaints of telemarketing calls made to residential telephone numbers that were listed in the National Do Not Call Registry. The senior vice president of Key Financial Corporation claims the calls are to set appointments and are not telemarketing calls as defined by FTC regulations - the FCC citation clarifies that there is no such exemption in the TCPA or FCC rules.
  
• Guaranteed Health Insurance Advisors of Houston, Texas
• May 18, 2004; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers and failure to include the required identification (name of individual caller, name of entity represented and the telephone number or address of the entity represented) within the message.
• Fresh Start Financial of Van Nuys, California
• May 28, 2004; the citation is based on 1 complaint of a telemarketing call made to a residential telephone number that was listed in the National Do Not Call Registry.
• Planet Mortgage of San Diego and Irvine California
• June 4, 2004; the citation is based on 42 complaints of telemarketing calls made to residential telephone numbers that were listed in the National Do Not Call Registry.
• English Sports Betting Inc. of Whitehall, PA, Montego Bay, Jamaica and Ballinasloe, Co.Galway 2, Ireland
• June 18, 2004; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers and failure to include the required identification (name of individual caller, name of entity represented and the telephone number or address of the entity represented) within the message. According to the enclosures obtained by Freedom of Information Act the calls were received by voice mail/answering machines.
• See Through Windows & Doors LLC of Landover and Rockville Maryland
• July 2, 2004; the citation is based on 123 complaints of telemarketing calls made to residential telephone numbers that were listed in the National Do Not Call Registry.
• Primus Telecommunications Inc of Mclean, Virginia
• September 7, 2004; Consent Decree adopted by the Commission in an investigation on Primus and the third party telemarketer, Spanco Telesystems & Solutions LTD for making telemarketing calls to telephone numbers on the National No Call registry.
• Envision Mortgage Services Inc. of Irvine California
• September 16, 2004; the citation is based on 13 complaints of telemarketing calls made to residential telephone numbers that were listed in the National Do Not Call Registry. Envision Mortgage Company Inc. failed to respond to a FCC letter and returned the FCC letter and the attached package to the Federal  Communications  Commission.
• NSI Technologies Inc. of Pittsburgh, Pennsylvania
• October 15, 2004; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers and failure to include the required identification (name of individual caller, name of entity represented and the telephone number or address of the entity represented) within the message.
• Equity One of of Marlton, New Jersey
• October 27, 2004; the citation is based on 6 complaints of telemarketing calls made to residential telephone numbers that were listed in the National Do Not Call Registry.
• Warrior Custom Golf of Irvine, California
• December 7, 2004: Notice of Apparent Liability issued for 4 prerecorded telephone solicitions to residential telephone numbers after a Commission citation.
• Risk Management Alternatives Inc. of Las Vegas, Nevada and Duluth, Georgia
  
• December 13, 2004; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers and failure to include the required identification (name of individual caller, name of entity represented and the telephone number or address of the entity represented) within the message.
• American First Mortgage Company of Anaheim, California
• January 15, 2005; the citation is based on 28 complaints of telemarketing calls made to residential telephone numbers that were listed in the National Do Not Call Registry. The company admitted to making the 28 calls and claimed an established business relationship with the called parties - the company was unable to provide the FCC with any evidence to substantiate the claim.
  
• Progressive Financial Services of Tempe, Arizona
• January 19, 2005; the citation is based on 31 complaints of telemarketing calls made to residential telephone numbers that were listed in the National Do Not Call Registry. The company failed to respond to the FCC inquiry letter regarding the calls.
• Septic Safety Inc. (Environmental Safety International Inc.) of New Jersey
• February 2, 2005; Notice of Apparent Liability issued for 2 prerecorded telephone solicitions to residential telephone numbers after a Commission citation. Apparently Septic Safety calls people back that leave their name - the callers then become abusive ("It sucks to be you") when the called party asks to be placed on the do-not-call list. In one instance a caller gave out a telephone number as theirs which was a XXX sex line! Septic Safety is callin telephone numbers on State DNC lists and the Federal DNC list. The prerecorded calls violate all of the identification requirements of the TCPA:
  

• Dynasty Mortgage of Phoenix, Arizona
• February 28, 2005; Notice of Apparent Liability issued for 70  telephone solicitions to residential telelphone numbers listed on the National do-not-call registry after a Commission citation (see above) to which Dynsaty did not respond. A Randy Sage called the FCC on behalf of Dynasty and claimed the calls were exempt from the federal do-not-call law. Excerpt from the NAL:

• American Express Company of New York, New York
  
• March 11, 2005; the citation is based on 53 complaints of telemarketing calls made to residential telephone numbers that were listed in the National Do Not Call Registry.
• National Marketing Services Insurance Telemarketing of Laguna Hills and Mission Viejo, California
• March 14, 2005; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers and failure to include the required identification (name of individual caller, name of entity represented, the telephone number or address of the entity represented, the name of the entity initiating the prerecorded message and their telephone number or address) within the message.
• Travelcomm Industries Inc. of Orlando, Florida
• April 15, 2005; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers and failure to include the required identification (name of individual caller, name of entity represented, the telephone number or address of the entity represented, the name of the entity initiating the prerecorded message and their telephone number or address) within the message.
• Direct Merchants Credit Card Bank of Phoenix, Arizona
• May 3, 2005; the citation is based on 6 complaints of telemarketing calls made to residential telephone numbers that were listed in the National Do Not Call Registry. A Cathy Magnuson, Senior Corporate Counsel of Direct Merchants claims: "Telemarketing calls were made to this phone number but were not directed at this consumer." This is an untenable defense as there is no such exemption in the statute. The FCC held: "It is unlawful to call that number for telephone solicitation purposes, regardless of which person the telemarketer is seeking to contact."
• T-Mobile USA Inc. of Bellevue, Washington
• November 23, 2005; the consent decree is based on telemarketing calls initiated by independant T-Mobile dealers to residential telephone numbers that were listed in the National Do Not Call Registry. T-Mobile has agreed to terminate contracts with independant  dealers that are found to be initiating calls to telephone numbers that are listed on the National Do Not Call Registry.
• Intelligent Alternatives LLC of San Diego and El Cajon California
• January 24, 2006; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers and cell phone numbers and failure to include the required identification (name of individual caller, name of entity represented, the telephone number or address of the entity represented, the name of the entity initiating the prerecorded message and their telephone number or address) within the message and failing to transmit caller ID information.
• Direct Link Inc. of Long Beach, California
• March 31, 2006; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers and cell phone numbers and failure to include the required identification (name of individual caller, name of entity represented, the telephone number or address of the entity represented, the name of the entity initiating the prerecorded message and their telephone number or address) within the message and failing to transmit caller ID information.
• Warrior Custom Golf of Irvine, California
• June 12, 2006; Forfeiture Order and Consent Decree; Paid the full amount of the NAL of $23,500.00 for 3 prerecorded calls and 1 prerecorded call after a DNC request and agreed to cease causing the initiation of prerecorded telephone solicitations.
• Septic Safety Inc. (Environmental Safety International Inc.) of New Jersey
• June 23, 2006; Forfeiture Order; fined $9,000.00 for 2 prerecorded telephone solicitations.
  
• JNS Design Group Inc. of Broward and Tamarac Florida
• July 21, 2006; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers and cell phone numbers and failure to include the required identification (name of individual caller, name of entity represented, the telephone number or address of the entity represented, the name of the entity initiating the prerecorded message and their telephone number or address) within the message.
• Fairfield Resorts of Orlando, Florida
• August 29, 2006; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers and cell phone numbers and failure to include the required identification (name of individual caller, name of entity represented, the telephone number or address of the entity represented, the name of the entity initiating the prerecorded message and their telephone number or address) within the message.
• Guardian Communications Inc. of Moline, Illinois
• August 30, 2006; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers and failure to include the required identification (name of individual caller, name of entity represented, the telephone number or address of the entity represented, the name of the entity initiating the prerecorded message and their telephone number or address) within the message. This is the 2nd FCC Citation issued to Guardian - see the August 4, 2003 FCC citation.
  
• Voice Mail Broadcast Corporation of Costa Mesa, California (real name is Voice Mail Broadcasting Corporation)
  
• August 30, 2006; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers and failure to include the required identification (name of individual caller, name of entity represented, the telephone number or address of the entity represented, the name of the entity initiating the prerecorded message and their telephone number or address) within the message. Interestingly, VMBC on their web site claims that: "VMBC has never had any formal inquiry or proceeding filed against it or its clients regarding voice messaging services." (here) Also noteworthy is the fact that the Federal Trade Commission denied their petition that they refer to on the same web page.
  
• Trinity Financial Solutions LLC of Largo, Florida
• August 30, 2006; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers and cell phone numbers and failure to include the required identification (name of individual caller, name of entity represented, the telephone number or address of the entity represented, the name of the entity initiating the prerecorded message and their telephone number or address) within the message.
• 1 Home Lending Corporation of California
• October 20, 2006; Notice of Apparent Liability in the amount of $18,000.00 issued for 4 prerecorded telephone solicitations to residential listed with subscribers after a citation issued April 22, 2003. In their response (here) to the citation they claimed that the calls did not fall under the definition of automatic telephone dialing system and/or the calls were exempt under an affiliate established business relationship (they obtained leads from a third party).
• Equipment Leasing Loans.com of Rancho Santa Margarita, California
• February 27, 2007; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers or cell phone numbers without prior express consent.
• Capital Funding Mortgage Co., LLC of Chicago, Illinois
• February 27, 2007; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers or cell phone numbers without prior express consent.
• Mortgage Connection of Compton and Corona, California
• February 27, 2007; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers or cell phone numbers without prior express consent.
• Trend West Resorts of Las Vegas, Nevada
• February 27, 2007; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers or cell phone numbers without prior express consent, and failure to include the required identification (name of individual caller, name of entity represented, the telephone number or address of the entity represented, the name of the entity initiating the prerecorded message and their telephone number or address) within the message.
• Evergreen Auto Glass of Redmond, Washington
• February 27, 2007; the citation is based on unlawful telephone solicitations made to telephone numbers that are listed in the National Do-Not-Call Registry.
• Senior Care Network of Spring and Houston, Texas
• February 28, 2007; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers or cell phone numbers without prior express consent.
• Trinity Financial Solutions LLC of Largo, Florida
  
• February 28, 2007; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers or cell phone numbers without prior express consent.
• Bankers Life and Casualty Company of Chicago, Illinois
• February 28, 2007; the citation is based on unlawful telephone solicitations made to telephone numbers that are listed in the National Do-Not-Call Registry.
• Great Biz Sites of San Antonio, Texas
• February 28, 2007; the citation is based on unlawful telephone solicitations made to telephone numbers that are listed in the National Do-Not-Call Registry.
• Global Alarms, Inc. of Orlando, Florida
• February 28, 2007; the citation is based on unlawful telephone solicitations made to telephone numbers that are listed in the National Do-Not-Call Registry.
• Combined Agency Inc. of Tyler, Texas
• February 28, 2007; the citation is based on unlawful telephone solicitations made to telephone numbers that are listed in the National Do-Not-Call Registry.
• Care Free Homes, Inc. of Fairhaven, Massachusetts
• February 28, 2007; the citation is based on unlawful telephone solicitations made to telephone numbers that are listed in the National Do-Not-Call Registry.
• AZ Prime One Mortgage Corporation of Scottsdale, Arizona
• February 28, 2007; the citation is based on unlawful telephone solicitations made to telephone numbers that are listed in the National Do-Not-Call Registry.
• Graham Heating & Air Conditioning, Inc. of Clearwater, Florida
• February 28, 2007; the citation is based on unlawful telephone solicitations made to telephone numbers that are listed in the National Do-Not-Call Registry.
• Westgate Resorts, Ltd. of Branson, Missouri
• February 28, 2007; the citation is based on unlawful telephone solicitations made to telephone numbers that are listed in the National Do-Not-Call Registry.
• Optima Funding, Inc. of Santa Ana, California
• March 1, 2007; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers or cell phone numbers without prior express consent, and failure to include the required identification (name of individual caller, name of entity represented, the telephone number or address of the entity represented, the name of the entity initiating the prerecorded message and their telephone number or address) within the message.
• Three Brothers Moving & Storage of Gathersburg, Maryland
• March 1, 2007; the citation is based on unlawful telephone solicitations made to telephone numbers that are listed in the National Do-Not-Call Registry.
• Columbia-House Holdings Inc. and BMG Columbia House, Inc. of New York, New York
• March 1, 2007; the citation is based on unlawful telephone solicitations made to telephone numbers that are listed in the National Do-Not-Call Registry.
• Paul Revere Marketing, LLC of Scottsdale, Arizona
• March 2, 2007; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers or cell phone numbers without prior express consent.
• The Promotions Center, Inc. of Irvine and Aliso Viejo, California
• March 2, 2007; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers or cell phone numbers without prior express consent, and failure to include the required identification (name of individual caller, name of entity represented, the telephone number or address of the entity represented, the name of the entity initiating the prerecorded message and their telephone number or address) within the message.
• Iron Horse Air Land and Sea of Tampa, Florida
• March 2, 2007; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers or cell phone numbers without prior express consent.
• PurePoker.com of La Jolla, California
• March 2, 2007; the citation is based on unlawful prerecorded telephone solicitations to cell phone numbers without prior express consent.
• Global Escape Corporation of New York, NY
• March 2, 2007; the citation is based on unlawful prerecorded telephone solicitations to cell phone numbers without prior express consent.
• CardHolder Services, Inc. of Huntington Beach, California
• March 2, 2007; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers or cell phone numbers without prior express consent.
• Telephone Broadcast Company of Augusta, Georgia
• March 2, 2007; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers without prior express consent.
• National Consumer Council, Inc. of Santa Ana, California
• March 2, 2007; the citation is based on unlawful prerecorded telephone solicitations to cell phone numbers without prior express consent.
• Martin Worldwide, Inc./Premier Financial of Westlake Village, CA and Laurel, MD
• March 2, 2007; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers without prior express consent.
• American Debt Company LLC of La Crosse, Wisconsin
• March 2, 2007; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers without prior express consent.
• Your Capitol Source of Irvine, California
• March 2, 2007; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers without prior express consent.
• United Chimney Corp. of Holbrook, New York
• March 2, 2007; the citation is based on unlawful telephone solicitations made to telephone numbers that are listed in the National Do-Not-Call Registry.
• United Air Temp of Chantilly and Alexandria, Virginia
• March 2, 2007; the citation is based on unlawful telephone solicitations made to telephone numbers that are listed in the National Do-Not-Call Registry.
• Quality Heating & Air Conditioning of Youngstown, Ohio
• March 2, 2007; the citation is based on unlawful telephone solicitations made to telephone numbers that are listed in the National Do-Not-Call Registry.
• Five Star Remodeling, Inc. of  Huntington Beach, California
• March 2, 2007; the citation is based on unlawful telephone solicitations made to telephone numbers that are listed in the National Do-Not-Call Registry.
• Z-Clean, LLC of Sterling Heights, Michigan
• March 5, 2007; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers without prior express consent.
• Pacific Telecom Management Group of Elk Grove, California
• March 5, 2007; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers without prior express consent.
• Insurance Brotherhood of America of Media, Pennsylvania
• March 5, 2007; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers without prior express consent.
• BK Mechanical Co. of San Jose, California
• March 5, 2007; the citation is based on unlawful telephone solicitations made to telephone numbers that are listed in the National Do-Not-Call Registry
• Evercom Systems, Inc. of Tulsa, OK and Correctional Billing dba Evercom Systems of Selma, AL
• March 5, 2007; the citation is based on unlawful prerecorded telephone solicitations to cell phone numbers without prior express consent.
• Emergency Monitoring Technology of Pittsburgh, Pennsylvania
• March 5, 2007; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers without prior express consent.
• Independent Systems, LLC of Roanoke, Virginia
• March 5, 2007; the citation is based on unlawful prerecorded telephone solicitations to cell phone numbers without prior express consent.
• Milestone Mortgage & Real Estate of Albuquerque, New Mexico
• March 5, 2007; the citation is based on unlawful telephone solicitations made to telephone numbers that are listed in the National Do-Not-Call Registry.
• The Gutter Shutter Company of Douglasville, Georgia
• March 5, 2007; the citation is based on unlawful telephone solicitations made to telephone numbers that are listed in the National Do-Not-Call Registry.
• Sun Country Travel of Houston and Hillsboro, Texas (a/k/a Vavro, Mcdonald, Kennedy, & Associates, LLC of Houston and Vavro, Mcdonald, and Associates LLC of Carrolton Texas)
  
• March 5, 2007; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers without prior express consent. The unlawful prerecorded telephone solicitations were made by Impressa Inc. d/b/a Advantage Travel of Tempe, Arizona.
• Stonebridge Life Insurance Company of Plano, Texas
• March 5, 2007; the citation is based on unlawful prerecorded telephone solicitations to residential listed with subscribers without prior express consent.
• Harley Exteriors, Inc. of Lynnwood, Washington
• March 5, 2007; the citation is based on unlawful telephone solicitations made to telephone numbers that are listed in the National Do-Not-Call Registry.
• King Quality Siding & Windows, Inc. of Bohemia, New York
• March 5, 2007; the citation is based on unlawful telephone solicitations made to telephone numbers that are listed in the National Do-Not-Call Registry.
• Citigroup, Inc. of New York, NY
• March 5, 2007; the citation is based on unlawful telephone solicitations made to telephone numbers that are listed in the National Do-Not-Call Registry.
• Mr. Stephen Patrick Schneiderman of Spokane, Washington
• March 5, 2007; the citation is based on unlawful telephone solicitations made to telephone numbers that are listed in the National Do-Not-Call Registry.
• North Dallas Satellites of Dallas, Texas
• March 5, 2007; the citation is based on unlawful telephone solicitations made to telephone numbers that are listed in the National Do-Not-Call Registry.
• The Gay Pages, Inc. of Beverly Hills, California
• March 5, 2007;